The complete picture of your retail stores’ on-the-ground performance.
Can you say with confidence how your store locations look in your shoppers’ eyes? Whether cleanliness, stock levels, store associates, or other factors are affecting sales? If not, mobilize Wiser’s crowd to get visibility into stores at scale.
Trusted by the best in retail
Hard Data at Scale
Get a complete picture of store performance, capturing data that can provide crucial context to the sales numbers coming from individual locations.
Use Wiser’s network of smartphone-enabled shoppers to show you exactly what is happening on the ground, in near real-time and at a scale hard to achieve reliably and objectively.
Don’t miss sales due to poor associate interactions. Measure which stores’ associates excel at helping customers, restocking, cleaning, and other tasks.Learn More
Acquire shopper feedback on foot traffic across locations. Send Wiser’s mystery shoppers into stores to comment on the number of people inside or whether or not the store is busy.Learn More
Do stock levels differ across store locations? Are the number of SKUs you believe are there actually inside the store? Find out what’s the truth on the ground.Learn More
Welcome & Checkout Experience
Determine whether your welcome and checkout experiences match your expectations, plus gather quantifiable data to support your decision-making.Learn More
Why Choose Wiser?
Before you become a customer, we use our proprietary Campaign Simulator to model the expected success of your campaign. The Campaign Simulator considers thousands of regional, historical, and financial datapoints to forecast expected stores, anticipated costs, and timeline.
Our brick-and-mortar data is captured via our B2C mystery shopping apps, Snooper and Mobee. Through these apps, our network of mystery shoppers collects insights on your behalf based on your predefined business objectives. The apps allow us to capture insights at the scale and speed you need.
We work closely with you to develop clear, concise business objectives for data collection. Then, we turn your objectives into effective campaigns to be launched via our shopper apps. Our years of experience building mystery shopping strategies allows us to craft the ideal Missions for your goals, ensuring that the data returned is high-quality, relevant, and actionable.
Our network of mystery shoppers is known as the “swarm,” and it’s one of our greatest assets because these smartphone-enabled shoppers are on the ground capturing data for your business. We focus on improving the health of our swarm by creating an intuitive and engaging mobile app and offering a rewards program to ensure their continued use of our shopper apps.
Get a free consultation
We’d love to learn more about your business needs and discuss how we can help you deliver the results you want.