General Product Capabilities & Workflows
How does MAP Intelligence help me manage violations?
MAP Intelligence brings all detected violations into a single view so you can review, prioritize, and take action. Instead of tracking issues manually across retailers and marketplaces, you can quickly see where violations are happening and decide what to address first.
What can I do once a violation is identified?
You can address violations directly from the platform by selecting listings and initiating enforcement steps. This includes sending notices, grouping violations for outreach, or choosing to ignore specific cases based on your workflow.
How do enforcement workflows work in MAP Intelligence?
MAP Intelligence uses structured enforcement workflows to guide how violations are handled. After setting up your policy rules, you can apply consistent steps such as warnings or escalation actions, helping teams move from detection to resolution without relying on ad hoc processes.
Can I customize how violations are handled?
Yes. Enforcement workflows can be configured to reflect your MAP policy, including how and when actions are taken. This allows you to align enforcement with your internal processes while maintaining consistency across retailers.
How does MAP Intelligence help with retailer communication?
MAP Intelligence supports direct communication by allowing you to send violation notices tied to specific listings. This keeps outreach organized and ensures that retailers receive clear, actionable information about the issue.
Can I track what actions have already been taken?
Yes. The platform keeps a record of enforcement activity so you can see which violations have been addressed, who was contacted, and what actions were taken. This helps avoid duplicate outreach and keeps your team aligned.
How do I prioritize which violations to act on first?
You can filter and group violations based on factors like retailer, product, or timing. This allows you to focus on the most impactful issues first rather than treating every violation the same.
What happens if I choose to ignore a violation?
You can ignore violations temporarily or permanently depending on your needs. This is useful when a violation is already being addressed or is not relevant to your enforcement strategy.
How does MAP Intelligence reduce manual effort?
By centralizing violation tracking, enforcement actions, and communication, MAP Intelligence removes the need for manual spreadsheets, emails, and repeated follow-ups. This helps teams spend less time managing processes and more time making decisions.
Can MAP Intelligence support ongoing enforcement programs?
Yes. MAP Intelligence is designed to support continuous monitoring and enforcement, not just one-time checks. This helps maintain pricing consistency over time and reinforces your MAP policy across all channels.
Reporting & Visibility
Can I export violation data?
Yes. You can export violation data for reporting, sharing with stakeholders, or further analysis. This makes it easier to communicate progress and track compliance over time.
Can I schedule reports or updates?
Yes. Reports can be scheduled so stakeholders receive regular updates on MAP compliance without needing to log in to the platform.
What insights can I track over time?
You can monitor trends in violations, retailer behavior, and enforcement outcomes. This helps you understand whether compliance is improving and where additional action may be needed.
Program Setup & Management
What is required to get started with MAP Intelligence?
To get started, you define your product catalog and MAP policy structure. Once configured, the platform begins monitoring advertised prices and identifying violations based on your rules.
How does MAP Intelligence fit into my existing MAP program?
MAP Intelligence supports your existing policy by providing visibility and enforcement tools. It does not replace your MAP policy but helps you monitor, manage, and act on it more effectively.
Do I need to monitor violations manually?
No. MAP Intelligence continuously tracks advertised prices and surfaces violations automatically, reducing the need for manual checks across multiple sites.
For more detailed information and resources on MAP Intelligence, visit Wiser's MAP Intelligence Help Center.
