On-the-ground insights to build a better customer experience.
Can you say with confidence how consumers act once they’re inside your store? How they feel about that location? Whether they want to buy, or even if it’s easy for them to find what they’re looking for? If not, get access to near real-time shopper insights to better understand your in-store customers.
Trusted by the best in retail
From the Customer’s Mouth to Your Desk
Ask consumers the questions that matter most to your business. Tap into Wiser’s network of crowdsourced shoppers to understand customer attitudes, inform product assortment decisions, and launch new brands with targeted data in support.
Gain visibility into what motivates customers to buy. Acquire data to improve customer engagement and increase in-store purchases.Learn More
Buyer Motivations & Reasoning
Stop guessing why products sell and ask customers directly, finally getting that hard data to clearly state which products shoppers want to see in your stores—and understand why they buy.Learn More
Start growing customer loyalty to your stores by digging into their reasons for brand loyalty—what makes them choose one retailer over another.Learn More
Why Choose Wiser?
Before you become a customer, we use our proprietary Campaign Simulator to model the expected success of your campaign. The Campaign Simulator considers thousands of regional, historical, and financial datapoints to forecast expected stores, anticipated costs, and timeline.
Our brick-and-mortar data is captured via our B2C mystery shopping apps, Snooper and Mobee. Through these apps, our network of mystery shoppers collects insights on your behalf based on your predefined business objectives. The apps allow us to capture insights at the scale and speed you need.
We work closely with you to develop clear, concise business objectives for data collection. Then, we turn your objectives into effective campaigns to be launched via our shopper apps. Our years of experience building mystery shopping strategies allows us to craft the ideal Missions for your goals, ensuring that the data returned is high-quality, relevant, and actionable.
Our network of mystery shoppers is known as the “swarm,” and it’s one of our greatest assets because these smartphone-enabled shoppers are on the ground capturing data for your business. We focus on improving the health of our swarm by creating an intuitive and engaging mobile app and offering a rewards program to ensure their continued use of our shopper apps.
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We’d love to learn more about your business needs and discuss how we can help you deliver the results you want.