Shelf Health

You Can’t Win the Sale if You Lose the Shelf

Wiser gives you live shelf data from real shoppers, so you never lose sales to poor execution again.

Reveal Execution Gaps
Shelf Intelligence product's dashboard mockup

Trusted by 750+ brands and retailers globally, including:

  • Advance Auto Parts logo
  • Amazon logo
  • Auchan logo
  • Beko logo
  • BestBuy logo
  • Currys logo
  • Danone logo
  • Energizer logo
  • Ferrero logo
  • Fnac logo
  • Haier logo
  • HEB logo
  • The Home Depot logo
  • Lego logo
  • Nespresso logo
  • Walmart logo

Why Products Disappear

From empty shelves to missing tags, execution gaps are costing you.

  • Gap 1

    Phantom Inventory

    What happens:
    Systems say “in stock”, but the shelf is bare.

    Why it matters:
    Orders aren't triggered, you unknowingly lose sales.

  • Gap 2

    Delivery Breakdowns

    What happens:
    Damaged or late shipments delay shelf availability.

    Why it matters:
    Popular SKUs sell out fast and miss replenishment.

  • Gap 3

    Backroom Bottlenecks

    What happens:
    Product arrives, but never makes it to the shelf.

    Why it matters:
    Inventory sits in storage while shoppers see nothing.

  • Gap 4

    Planogram Misses

    What happens:
    Products are misplaced, blocked, or skipped entirely.

    Why it matters:
    Even the perfect product can’t sell from the wrong shelf.

  • Gap 5

    Slow Problem Detection

    What happens:
    Irregular audits catch issues days or weeks too late.

    Why it matters:
    Sales are lost and teams are stuck guessing why.

“We couldn’t see what was happening in key stores, and it took weeks to spot issues, and by then, we’d already lost sales. With Wiser, we audited 64% more stores and fixed gaps we wouldn’t have caught otherwise.”

Alfonso Caballero

National Retail Operations Manager

Learn More

Shelf Issues Are Hurting Your Bottom Line

These in-store issues quietly cut into your margin, week after week.

  • 5% of weekly sales lost

    Even brief stock issues quietly slash your weekly revenue.

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  • 40% of stores off-plan

    High-value SKUs get buried, while slow movers take the spotlight.

    Price and assortment mockup illustration
  • 31% of displays missing

    Trade dollars burn when displays stay in storage.

    Price and assortment mockup illustration
  • 20% of stores missing key SKUs

    If it’s not on shelf, it’s not in the basket. Your brand takes the hit.

    Price and assortment mockup illustration
  • 4–7 days to detect issues

    By the time teams act, you’ve already lost the sale.

    Price and assortment mockup illustration

Fix Shelf Execution in 4 Steps

Track it. Diagnose it. Fix it. All without stepping foot in-store.

Shoppers capture the shelf nationwide.

Our mobile app activates real consumers to audit shelves, displays, and stock conditions in your priority retailers.

Wiser detects gaps in seconds.

Store-level audits flag stockouts, voids, missing tags, and planogram non-compliance with photo evidence.

We rank your biggest execution risks.

Dashboards and alerts highlight where you’re off target so your team focuses only on what matters most.

Fix it fast or trigger escalation.

Teams and retail partners get instant direction, with issue tracking and feedback loops built in.

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Wiser Solves Execution Issues for Every Team

Challenge

Limited view of the category makes it hard to justify shelf strategy or promotional decisions.

Wiser Impact

Confident, data-backed recommendations win shelf space and strengthen retailer relationships.

Challenge

Reps visit stores blindly, wasting time while high-risk locations go unaddressed.

Wiser Impact

Reps focus on the right stores, fix more issues, and drive higher ROI per visit.

Challenge

Lack of real-time store data weakens your ability to protect performance and defend results with retailers.

Wiser Impact

Store-level truth strengthens retailer conversations and helps you protect sales.

Challenge

Forecasts rely on flawed signals and can’t see real-time conditions, causing stockouts or phantom inventory.

Wiser Impact

Real-time shelf signals improve forecast accuracy, reduce waste, and keep shelves stocked.

How Ferrero Scaled Perfect Store Execution Across Five Markets

Shelf photos and compliance dashboards powered Ferrero’s global execution rollout.

Solution

Ferrero’s team leveraged shelf images and real-time dashboards to:

  1. Align internal KPIs with actual in-store conditions
  2. Drive consistency in core category execution
  3. Roll out a repeatable framework across five markets

Result

Accelerated compliance tracking, clear visibility across markets, and a repeatable strategy to expand into new regions.

Ferrero Nutella shelf display illustration

4 min

Why Leading Brands Choose Wiser

150K+

Sellers Monitored

600K+

Tracked stores

6,000+

Stores Visited

10B+

Products Tracked