Major retailers are continuously running thousands of SKUs, juggling multiple marketplace sellers, and constantly under pressure to stay both competitive and profitable. Price wars erupt, events like “Cyber Day” explode in importance and everything happens in real time. For one top South American electronics and consumer‑goods retailer, this needed to change.
The retailer was working with a price‑management system that offered little visibilit and few insights to act on. It was clunky, confusing, and often ignored. Decisions were made on gut and guesswork. For a catalog of tens of thousands of products, reactive pricing strategies meant missed margins, missed opportunities and little control over price management in retail.
Manual tracking added to the headache. Someone would copy and paste dozens of URLs into Excel, capturing prices, shipping fees, delivery dates, payment‑plan options, an outdated approach when what’s really needed is a smarter system. And during peak sale events like Cyber Day? “You’d need an army of people,” as the deputy manager confessed. Complexity and uncertainty were everywhere.
This retailer wore two hats: retailer and marketplace operator. Not only were they managing their own 2,500 products, but hundreds of third‑party sellers listed another 7,500. With sellers setting their own prices and inventory, control slipped through their fingers. And rising competition from other marketplaces only turned up the pressure.
When the retailer brought in Wiser’s price‑intelligence platform, here’s what changed:
In short, they moved from reactive to commanding, profitably and confidently.
The retailer went from manual tracking, sub‑par tools, and guesswork, to automated alerts, dynamic pricing, and market dominance. If you’re tracking a massive SKU base, handling marketplace dynamics, or just tired of lagging behind... it’s time to rethink your pricing stack.
Curious how they did it? Take a look at The Era of Profitability – Boosting Competitive Pricing and Market Agility with Wiser, the full use case that laid the groundwork for this transformation.